They should study how Sam Walton became so successful. Isleta needs to remember they are not the only casino in the Albuquerque area.

Any good business person knows bad news spreads like wildfire and can eventually destroy a business. What's wrong with giving your customers good service to keep them coming back. If Isleta keeps this up, they might be the big losers. There casino seems to be getting more empty as time goes by. I have not found a machine that will pay to keep you playing for more than 15 minutes in the past 9 months at leasta. Seriously, $20 can be lost in a matter of 5 minutes. It will be gone in a matter of minutes! I know odds are against you playing slots, but at least they should let you enjoy playing for a while. In addition if you feel like gambling don't take your money out of your pocket. We have noticed the service and food has deteriorated. We would go frequently with other couples for a celebration but will no longer be going to Isleta again. Obviously the are on the road to failure. The line to get in is ridiculous you're forced to get a card whether you want it or not inside feels like you're in a prison or some type of Institution to be forced to wear a mask for any length of time will not go over too well anybody knows that gambling and smoking go together from a lot of people and this is just not going to work not to mention they have done something to the machines where they are not paying anything quotation marks anything I heard people cursing I heard people complaining and complaining and yes I know what they say if you don't like it stay home and I will! I I went to a casino about 2-3 weeks ago in Arizona those people put some thought into their planning and they did it right take your temperature at the door sanitizer hands and let you in nobody forced them to go in nobody forced them to just stay out if you want to go in there there's no mask required and it's a normal relaxing enjoyable experience not like Isletaīefore writing this review I read over a few other reviews and can't believe Isleta Casino has not tried to fix their problems. They are deluded if they think people will continue to come back the way things are now. They have to find a way to make the gaming experience as normal as possible.

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